Rutledge Group Privacy Statement

Your privacy is important to you—and it’s just as important to us.

We at Rutledge Group value the trust you place in our hands when you supply us with your nonpublic personal information. We want you to understand how we protect the confidentiality of that information as well as how and why we use and disclose it. This statement explains Rutledge’s practices and procedures for protecting the security of your personal information both while you are a customer and thereafter.

How We Protect Your Information
We maintain physical, electronic and procedural safeguards to guard your nonpublic personal information. We limit access to your nonpublic personal information to our employees, your insurance company and others who need to know such information to provide our products and services to you.

What Personal Information We Collect About You
We collect nonpublic personal information about you from the following sources:

  • Information we receive from you on applications and other forms.
  • Information about your transactions with us, our affiliates or others.
  • Information we receive from consumer reporting agencies, government agencies, insurance companies, investigators connected with claims adjusting and insurance support organizations as permitted or required by law.

What Personal Information We Disclose About You
We do not disclose any nonpublic personal information about our customers or former customers to anyone, except as permitted by law. We will provide one copy of this Privacy Statement to joint policy or contract holders. Please share this information with everyone covered by your policy or contract. Upon your request, we will send additional copies of this statement.

I. Commitments to Privacy
This Internet Web site (the “Rutledge Group Site”) is made available for your use by Rutledge Group. Rutledge Group is committed to protecting the privacy of your nonpublic personal information (“Personal Information”). You can use the Rutledge Group Site without providing us with any Personal Information. Sometimes however, we do need information to provide services that you request. Rutledge Group has developed this privacy policy (the “Privacy Policy”) to explain why we collect particular information and how we will protect your personal privacy while you are using the Rutledge Group Site.

If you do not agree with this Privacy Policy, your sole recourse is to discontinue your use of the Rutledge Group Site. Rutledge Group reserves the right to amend this Privacy Policy at any time. Rutledge Group will notify you of any change to this Privacy Policy by posting the revised Privacy Policy on the Rutledge Group Site. You have an obligation to periodically visit the Rutledge Group Site to review any changes in this Privacy Policy. Your continued use of the Rutledge Group Site constitutes your agreement to be bound by any such changes to the Privacy Policy.

II. Information Collected
Rutledge Group does not collect any Personal Information about you as a result of your use of the Rutledge Group Site. However, if you send us an email message, we may respond to your message and keep your email address and the contents of your message in our database. This email information is collected and stored in a manner appropriate to the nature of your request, as determined by Rutledge Group, to fulfill your request.

III. Use of Personal Information
If you send us an email message, Rutledge Group will use your email address to enable us to respond to your electronic communication or inquiry

IV. Disclosure of Personal Information
Rutledge Group will not sell, trade, rent or license your email addresses to any third-party. However, we may disclose part or all of your personal information when we believe, in good faith, that the law requires or compels such disclosure, or when we have a good faith reason to believe that disclosure is necessary to protect our rights or property, the rights of another user or to prevent harm to others.

V. Security
Rutledge Group cannot provide any assurance of privacy over a network that is not a secure network or over a network that we do not control. The Internet is not a secure network and, aside from our own servers, it is not within our control. Messages traveling through the Internet using your Internet provider’s e-mail servers are subject to viewing, alteration and copying. Rutledge Group cannot and does not guarantee the security or confidentiality of communications you send to us through the Internet using third-party e-mail servers. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet.

VI. Use of Personal Information Collected by Third-Party Web Sites
The Rutledge Group Site contains links to facilitate our users’ access to external or third-party sites. You should be aware that these linked external or third-party sites are not controlled by Rutledge Group and, therefore, are not subject to this Privacy Policy. Rutledge Group is not responsible for the other, linked sites, including the privacy practices of such other sites. You are responsible for checking the privacy policies of these third-party sites to determine how your Personal Information will be utilized by the proprietors of those third-party sites. Rutledge Group disclaims any and all responsibility and/or liability for the collection and/or transfer of information collected by such third-party sites.

VII. User Access to E-Mail Information
If you desire access to your own e-mail address, in order to correct our records, or to remove your e-mail address from our database, please contact Rutledge Group using the contact information provided below. If you request removal of your e-mail address, you acknowledge that residual information may remain in Rutledge Group’s records and archives.

VIII. Contact Information
If you have any questions about this Privacy Policy, the practices of the Rutledge Group Site, or your dealings with Rutledge Group, contact Deborah Rutledge at (216) 561-4444 or deborah.rutledge@rutledgegrp.com.