If freezing temperatures damage your building this winter, you will need to take some immediate action to stem the loss and alert your insurer.
-Immediately report damage to your agent and insurance company.
-Make emergency repairs and document them. Take necessary steps to keep your employees safe and protect your building from further damage. Be sure to keep all receipts, take photographs or video of damage before and after any repairs, and keep any damaged furniture, carpet or rugs for the adjuster to inspect.
-Take precautions if the damage requires you to leave your building. Secure your property and ask the adjuster if you should turn off gas or electricity. Contact your insurance agent and provide a phone number where you can be reached.
-Beware of fly-by-night repair businesses. Hire licensed, reputable, preferably local service people, and avoid any contractor or appraiser who says they can adjust your insurance claim. Verify a contractor’s license and check to see if there are any complaints against them by calling your local or state department of business and professional regulation.
-If you must leave your building, contact your insurance company, employees, clients and others to inform them of your temporary contact information and post signage warning visitors of any hazards.